Privacy Policy

Shivaloka Banaras respects customer privacy. This policy explains how we may collect, use, and protect information provided through our website.

Information We Collect

We may collect name, contact details, billing and shipping address, order details, payment status, communication records, and website usage information.

How We Use Information

Information may be used to process orders, arrange delivery, provide customer support, issue invoices, respond to queries, prevent fraud, improve our services, and comply with legal requirements.

Payments

Online payments are processed through third-party payment gateway providers. We do not store complete card or banking details on our website.

Cookies

Our website may use cookies for cart functionality, analytics, login sessions, and user experience improvement.

Data Sharing

Information may be shared with courier partners, payment providers, service providers, and authorities where legally required.

Contact

For privacy-related queries, please contact us using the details on the Contact Us page.