FAQ
Frequently Asked Questions
Are all Shivaloka products certified?
Certification is available only for products where it is clearly mentioned on the product page. Please check each listing before ordering.
Will the bead look exactly like the product image?
Rudraksha is a natural product, so color, surface texture, groove depth, and shape may vary slightly. We try to present realistic images and accurate descriptions.
Can rudraksha be worn every day?
Many customers wear rudraksha daily. Please follow the care guide and avoid water, chemicals, perfumes, and harsh handling.
Do you make spiritual or medical claims?
No. Spiritual meanings are presented as traditional and cultural references. We do not claim that any product diagnoses, treats, cures, or prevents any disease.
How long does shipping take?
Shipping timelines depend on product availability, customization, and destination pincode. Please review the Shipping Policy at checkout.
Can I return a rudraksha product?
Returns and exchanges depend on the product category, condition, and whether the item was customized or sealed. Please review our Return & Exchange Policy before ordering.
Do you repair or restring products?
Repair and restringing support may be available for selected Shivaloka products. Please contact us with your order number and product photos.