Policy

Cancellation Policy

Cancellation requests may be accepted only before order processing, packing, certification preparation, customization, or dispatch begins.

How to Request Cancellation

Contact us with your order number and reason for cancellation. Approval depends on product status and operational stage.

Non-Cancellable Orders

Customized, certified, made-to-order, altered, or already dispatched products may not be cancellable.

Refund for Approved Cancellation

Approved cancellation refunds will be processed according to payment gateway and banking timelines.